Contour Airlines chooses Hitit for new IT Suite
Istanbul, Turkey – Smyrna, Tennessee, USA, 7th October, 2020 - Hitit and Contour Airlines have signed an agreement to enhance the air carrier’s technology infrastructure. Hitit, the third biggest airline and travel IT company in the world, will provide Contour Airlines with its Crane Solution Suite, which includes passenger service systems, operational planning, and accounting solutions. With this new relationship, Hitit welcomes its first airline partner from the United States and continues its expansion throughout the Americas region.
Under the agreement, Contour Airlines will deploy Hitit’s reservation, ticketing, online and mobile booking, departure control, revenue and cost accounting, loyalty, operation control, crew management, and mobile application systems. Deployment will occur in phases beginning in the fourth quarter of 2020. The two companies, based on different continents, are completing all phases of the technology transformation virtually, highlighting the ease and flexibility of the Crane Solution.
The first airline partner from the US
Nevra Onursal Karaagac, CMO at Hitit, shared her thoughts on the new relationship: “We are pleased to announce that Contour Airlines has selected Hitit for its airline information technology needs. Contour’s presence in our portfolio as the first airline partner from the US is a proud moment for our company. Hitit’s personalized and flexible approach has significantly increased the interest of many airlines during the COVID-19 pandemic. As our first airline partner in North America, Contour recognized the benefit of having Hitit’s one-stop-shop extensive solution portfolio for its business. Aside from the technical and commercial benefits of our software portfolio, Hitit’s flexibility has been crucial for cost-sensitive airlines during the pandemic. Our personalized and flexible approach, extensive solutions portfolio, experience, and strong references played a significant role in establishing trust between our companies and ultimately resulted in this contract with our first partner in North America.
Matt Chaifetz, Contour’s CEO, added: “After an exhaustive evaluation of a number of PSS providers, Hitit clearly emerged as the right choice for Contour. Crane was the only solution capable of replacing our current system of disparate commercial and operational software products. Our migration to Hitit will allow us to recognize the significant cost savings and operational efficiencies associated with moving to a single technology platform. The Crane Solution is easily scalable to support our future growth and will enhance our service offering by providing our guests with the latest booking tools and technology. We have been thoroughly impressed by the Hitit team throughout the entire selection and implementation process and eagerly await our cutover later this year.”
About Contour
Contour Airlines is an independent regional U.S. carrier focused on connecting major markets that lack nonstop service as well as providing Essential Air Service to rural communities. Consistently ranked one of the most punctual airlines in America by OAG, the airline operates a growing fleet of Embraer regional jets that feature leather seating and expanded legroom in every row. Contour offers a premium, low-fare airline product that includes a complimentary first checked bag as well as snack and beverage service for all passengers. As one of the largest Part 135 operators in the United States, Contour also offers a fleet of business jets available for private charter and operates a retail maintenance facility at its headquarters in Smyrna, Tennessee, USA.
About Hitit
Hitit, established in 1994, is considered one of the top 3 global airline and travel IT solution providers in the world. Hitit’s brand “Crane” offers a comprehensive suit that serves flag carriers, low-cost and hybrid airlines, as well as ground-handling agencies. Hitit is a one stop shop for Software as a Service new generation airline IT solutions with modules geared towards every part of an airline’s business lifecycle. Hitit’s solutions and services provide its partner in the aviation industry in with state-of-the-art technology for passenger services, operations, accounting and cargo. Hitit currently serves more than 30 airline companies and travel partners across Europe, Africa, Asia, Middle East and Latin America. Hitit’s reservation system has processed more than 65 million passenger bookings with full GDS integration in all leading distribution systems, over 70,000 travel agencies use Hitit’s system, and more than 50 billion flight queries are processed with more getting on board each year.
With a strong team of consultants and ever-changing progressive vision, Hitit is an industry leader in seamless integration, high performance implementation and customer support. With multiple sales and distribution channel support and unlimited ancillary capabilities, Hitit’s solutions and services provide airlines the ability to maximize profit and minimize costs.
www.hitit.com
Telephone: +90 212 276 15 00
Email: pr@hitit.com